Terms of Service

Terms of Service for MailNexus
Mar 1, 2026

1. About these Terms

These Terms of Service ("Terms") govern your access to and use of MailNexus (the "Service") at www.mailnexusai.com. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Service Description

MailNexus provides tools for drafting, refining, and exporting email content and templates. Features may change over time as the product evolves.

3. Accounts and Eligibility

  1. You must provide accurate account information and keep it up to date.
  2. You are responsible for activity under your account and for safeguarding your credentials.
  3. You must notify us promptly if you suspect unauthorized access.

4. Plans, Billing, and Cancellation

  1. Paid plans may be billed on a recurring basis unless canceled.
  2. Prices and plan limits are shown on our pricing page and may be updated with notice.
  3. You can manage or cancel subscriptions from your billing settings or payment provider portal.
  4. Cancellation takes effect at the end of the current billing period unless required otherwise by law.

5. Refunds

Refund requests are handled case by case in accordance with applicable laws and payment-provider rules. For billing issues, contact us at admin@mailnexusai.com.

6. Acceptable Use

You agree not to:

  • Use the Service for unlawful, fraudulent, deceptive, or abusive activity.
  • Infringe intellectual property rights or upload content you do not have rights to use.
  • Attempt unauthorized access, reverse engineer protected parts, or disrupt the Service.
  • Use the Service to generate or distribute harmful, illegal, or prohibited content.

7. Intellectual Property

MailNexus and related branding, software, and materials are owned by us or our licensors. You retain rights to content you create, subject to rights needed for us to operate the Service.

8. Availability and Changes

We may modify, suspend, or discontinue parts of the Service at any time. We do not guarantee uninterrupted availability.

9. Disclaimer

The Service is provided "as is" and "as available" to the maximum extent permitted by law, without warranties of any kind.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill.

11. Termination

We may suspend or terminate access if you violate these Terms or create risk for the Service, other users, or third parties.

12. Governing Law

These Terms are governed by applicable laws in the jurisdiction of Service operation, excluding conflict-of-law rules.

13. Updates to these Terms

We may update these Terms from time to time. The updated version is effective when posted on this page.

14. Contact

Questions about these Terms: admin@mailnexusai.com